At Best Shield, we are committed to providing high-quality products and complete transparency in our warranty terms, to ensure a fair and clear experience for every customer.
First: Conditions for the validity of the guarantee
📅 Installation within 14 days of the date of receipt.
🔧 Installation is done internally (not externally) at one of Best Shield branches or authorized installation centers.
✅ Activate the warranty via the link sent on WhatsApp upon delivery to link the warranty to your vehicle's data. ( Click here )
Second: What is covered by the warranty
• Poor quality thermal insulation
• Change in color or yellowing
• Any manufacturing defects or errors
* When adding Best Shield Care — it covers all cases of insulation damage regardless of the cause
Third: What is not covered by the warranty
• Installation or reinstallation costs — compensation is limited to the product only
• Failure to meet any of the warranty conditions mentioned in Section 1
Fourth: Steps to claim compensation
1. Fill out the claim form — Contact us Customer Service Fill out the form, explaining the problem in detail.
2. Review and Response — Our team will review the request and respond to you within a maximum of 48 hours.
3. Direct Redirection or Compensation — Upon approval, the customer is directed to an authorized center to complete the procedure, or is compensated directly through the store if there is no need to inspect the product.
What is Best Shield Care? 🛡️
Additional protection service gives you comprehensive coverage for a full 5 years on the thermal insulation, including what is not covered by the manufacturer's warranty — exclusively for website customers and Best Shield branches.
Warranty for other products
